News

Are we really any better than banking?

01 August 2013

The furore and outrage over the Swinton fine for miss-selling has started to subside and everyone is getting on with their insurance lives. It’s not often that general insurance features so prominently in the national press and it is such a shame that one of its rare airings was based on miss-sel...

Government's summer report begs the re-alignment question

24 July 2013

Remember this year’s Queen’s speech? Mr Cameron couldn’t even get his own MPs to vote for the Government’s legislative programme.  Tory backbenchers smelled prime ministerial blood in the water; Home Secretary Teresa May was among a number of senior Tories said to be contemplating a leadersh...

Who are the public going to trust?

01 July 2013

Consumer confidence is at an all time low. We are used to hearing this in regards to financial services but over the last few years public trust in many of our institutions has been sorely tested.

Trust in politicians has rarely been lower – the expenses scandal was not the starting point...

Deep specialism is the new black in PR

11 June 2013

"I am on record as saying that the PR agency model needs to be massively rethought. The focus has been on geographic expansion whereas I believe what is needed is deep specialism. The legacy is that agencies have generated large bureaucracies that are in permanent sales mode”

So says Geor...

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