Brightside Group has signed a new three-year contract with National Windscreens. The contract will see National become the preferred supplier for all glass claims across the whole of Brightside’s motor book.
Mark Cliff, Brightside executive chairman, explained that National will manage the whole process, including FNOL and all TPA. He said the new deal came about following changes to Brightside’s panel, which freed up greater volume and enabled Brightside to negotiate improved terms.
He said: “Following changes to our business we took the opportunity to tender the contract, and were pleasantly reassured that National were the strongest candidate still.
Cliff also said that National had invested heavily in maintaining both a mobile fleet of technicians and a fitting centre option. “More vehicles have technology built into the glass, such as cameras which operate advance driver assistance systems. Factory conditions are needed to replace them, including flat floors and laser positioning, so we signed the contract extension with one eye very much on the future.”
Martyn Bennett, regional director for National, said: “We are delighted to extend our agreement with Brightside for another three years. The agreement is mutually beneficial but is primarily founded on top quality customer service. We look forward to a long and fruitful relationship with Brightside.”
About Brightside Group
Brightside Group is a top 20 UK insurance broker that delivers car, home and business insurance to our customers across the UK.
Our brands include Brightside (for Brightside Car and Van), One Insurance, CVD (Commercial Vehicle Direct), eCar and eBike. The group also owns a number of specialist brands, including IQED (medical reporting), Quote Exchange (Fintech), and ProSport, a specialist insurer for sports people.
Our insurance products are distributed through our own brands and also through affinity partners.
Our long-term aim is to become a top 10 UK broker, and we will achieve this by combining new technology with our customer-focused people and culture to offer our customers an unrivalled service with great products at a fair price.
Headquartered in Aust, Bristol, but with offices in Southampton, Torquay and Cardiff, Brightside has strong roots in the South West. We are proud to sponsor Gloucestershire County Cricket Club.
For more information please contact: Ben Welsh, Certus CC Ltd 07568 382040